Sponsored content byAccess Mintsoft
Access MintsoftE-commerce has been redefining how the world conducts commercial activities and now plays a vital role, not only in our daily lives but also in the growth of global economies. Thus, companies need the right tools and solutions to become active and competitive players in this space.
For many business owners, getting a full overview of their warehouse, inventory, and courier relationships is one of the most painstaking tasks in their day-to-day operations, as something as small as a payment error, missed deadline, or delivery issue can be enough to lose customer loyalty.
Thus, businesses are increasingly turning to automation and order management systems to reduce errors and deliver a more responsive and consistent service.
First things first, what is an OMS and how can it be leveraged to grow your business?
Taking control of the supply chain
Solutions like automated order management processing tools are put in place to simplify the supply chain and ultimately improve customer experience by reducing inventory errors and delivering a more responsive and consistent service.
Access Mintsoft is designed to automatically sync a business’ stock levels, allowing each of its sales channels to remain up to date. It also lets business owners set up lists of drop ship products and suppliers to automatically split out products from orders they do not fulfil themselves.
Melbourne-based third-party logistics (3PL) company Black Bear Fulfilment has been set on delivering its customer-centric vision to life since its establishment in 2019.
The company encountered Mintsoft for the first time as a customer of a UK business and has used the solution since then, saving operational costs and thousands of work hours.
“We didn’t use the automated batching feature for quite a while and every single day at morning, lunch and in the afternoon, someone on the team would sit down and make up all the batches that had come in. That was three hours of someone’s day, every single day. Across a week, month and year, that’s huge. That’s a third of someone’s work time taken up with manual tasks we were able to automate with Mintsoft,” said Mack Blunsom, owner-operator of the 3PL company.
Black Bear not only focuses on the logistics and warehousing side of the business, but on customers as well. And with Mintsoft’s ability to support self-service for clients, the 3PL company is enabled to provide customers with greater visibility and better functionality.
Competitive product management from start to finish
Order management refers to the process of collection, processing and fulfilment of orders and follows the stages products go through from picking, packaging, and shipment.
In the past, this process relied on manual methods that involved static spreadsheets that can result in siloed records or inventory lists. With the boom of e-commerce and the current fast-paced environment the industry has evolved into, this method can no longer support modern-day retailers and warehouses.
What businesses need now are OMS tools that provide access to marketplaces and courier services to establish meaningful supplier and customer relationships.
Access Mintsoft offers access to over 60 marketplace and 80 courier integrations from day one, enabling businesses to manage all direct and multi-couriers through one simple-to-use platform. It also has access to most major courier services globally and is designed to automatically select the cheapest option for a business.
Mintsoft currently enhances operations for more than 600 businesses across the Asia Pacific, the United Kingdom, and the European Union and processes more than 1.5 million shipments every month.
To book a personalised demo and for more information on revolutionising your business with a cutting-edge OMS, visit theaccessgroup.com.
