Opinion

The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.

As Australia’s manufacturing firms plan for the uncertain year ahead, many are realising the vital role that data will play within their operations.

Article by Mark Sinclair, ANZ Regional Director, WatchGuard Technologies Australian manufacturing companies are currently grappling with a raft of challenges. Pandemic shutdowns, changing customer demands,...

Article by Christian Lucarelli, Vice President Sales Asia Pacific, Nintex In the modern manufacturing workplace, day-to-day activity relies on the presence of clearly defined processes....

Today's factories are complex, data driven environments. Whether that data is used to manage a process or monitor the performance of an industrial robot or machine, protecting information, plans and schematics is crucial. The impact of cyber-attacks on manufacturing environments can be significant and multi-layered.

Article by Adrian Leach, CEO of World Travel Protection When the first lockdowns as a result of the COVID-19 pandemic began nearly a year ago...

Article by Sanjay Galal, Asia Pacific CFO at SYSPRO Despite exceptionally challenging business conditions during 2020, there is a growing degree of business confidence returning...

The COVID crisis created headaches and extra work aplenty last year for many Australian manufacturers...

Article by Ramprakash Ramamoorthy, Product Manager at ManageEngine and Zoho Labs Artificial Intelligence (AI) has impacted a substantial number of processes in the manufacturing industry...

Article by Scott Philbrook, Managing Director, RS Components, Australia & New Zealand The pandemic served as a hard reset for businesses and manufacturers, putting to light...