Bank of Sydney’s personalised approach to business banking

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Access to the right financial solutions is a crucial factor in business success, particularly for industries that require significant investment in infrastructure and expansion. Navigating financial challenges and securing tailored support can make a substantial difference in long-term growth and stability.

In an exclusive interview with Australian Manufacturing, Bank of Sydney’s Head of Business Banking, Sam Tomaras, highlighted the importance of personalised banking in addressing industry-specific financial needs, including those in the manufacturing sector, where businesses often seek funding for factory upgrades, equipment investments, and production expansion.

“Business banking is fundamentally about relationships and understanding each customer’s unique circumstances,” Tomaras said.

“Every business has its own story and journey, shaped by different challenges and opportunities. Our role as a bank is to support our clients in navigating their financial needs, whether it’s securing funding for growth, managing cash flow, or restructuring debt.”

Personalised banking and industry expertise

Bank of Sydney differentiates its business banking services through a personalised and collaborative approach between their customers, Relationship Managers and Credit Managers. According to Tomaras, this structure allows for more tailored financial solutions and streamlined decision-making.

“At Bank of Sydney, we believe a personal approach to banking makes all the difference,” Tomaras said. “Rather than loan decisions going to a faceless credit department, we collaborate to find faster and more effective solutions.”

Bank of Sydney also provides business clients with direct access to a dedicated Relationship Manager, which Tomaras said enhances customer service by offering a single point of contact.

Business banking services

Bank of Sydney offers financial products and services, including commercial business loans, term deposits, and trade finance. The bank serves clients across multiple industries, including hospitality, manufacturing, wholesale, and construction.

“We offer a full range of deposit, lending and trade finance products and services designed to support the diverse needs of our customers and help them achieve their business goals,”
Tomaras stated.

For businesses involved in international trade, Bank of Sydney provides foreign currency solutions and short-term cash flow lending.

“Our International Trade team has an in-depth understanding of global markets and strong experience in our complete range of trade finance products and services,” Tomaras added. 

Financing for business growth

Tomaras noted that manufacturers seeking to expand operations, invest in new equipment, or upgrade facilities often require structured financing solutions. Bank of Sydney provides property-secured lending solutions aimed at supporting these initiatives while ensuring financial stability for both borrowers and the bank.

“Our approach to lending is always centred around doing the right thing for our clients and helping them secure an appropriate and sustainable solution,” Tomaras stated. 

He added, “Many manufacturers come to us for funding to upgrade their factories, invest in new equipment, or expand their production capabilities. Whether they are purchasing a new site, refinancing an existing property to free up capital, or seeking structured finance to support expansion, we work closely with them to find the best way forward.”

Supporting businesses with tailored solutions

According to Tomaras, Bank of Sydney aims to offer business banking solutions that prioritise responsiveness and tailored support.

“Responsible lending is critical, and we ensure that any funding solution aligns with the business cash flow and long-term sustainability.”

“Our role is not just to provide financing but to partner with businesses, offering strategic insights and solutions that may help them grow while managing risk effectively,” he concluded.

The Bank of Sydney Business Banking team are available to discuss your manufacturing business and any lending requirements. To get in touch with the team, call 13 95 00 or visit the Bank of Sydney’s website.

_{Partnering with Bank of Sydney, this advertorial series is aimed at providing insightful thoughts on the manufacturing sector in Australia. In each article, we sit down with a member of the Bank of Sydney team to get their view on all matters, including manufacturing.}